FAQ

If you have any questions hopefully our Frequently Asked Questions section can help to clear things up.

How long will my order take?

Print and Blank Packaging Orders made before 12pm local time will ship same day, subject to stock availability and order volume.

Orders made after 12pm will dispatch the following day.

If your order requires labeling or contains custom design, this may extend the processing time. You can check the status of your order with your SLAPSTA representative, or by using the 'Track my Order' section from the main menu.

I already have my own designs and just want them printed into labels?

Please check out our PRINT section. Once you've placed your order please email us your artwork to info@slapsta.co.uk along with your details so that we can link your artwork to your order.

I need my own designs made up for my brand but don't know where to start?

Our DESIGN SERVICES section contains various different options in terms of logo design, different packaging and label designs,and more! 

How will my order be sent?

We use DHL's signed and tracked courier service to ensure that every single parcel gets exactly where it needs to be. As soon as your order has been dispatched you will receive a confirmation either by text or email along with the tracking details needed to track your parcel.

Do you offer international shipping?

Yes! Heavy items like glass jars may be expensive to ship via air, but mylars and prints are very cheap to ship. And digital products (designs etc) can be sent across seas via email! :)

I don't want to pay up front, what if I don't like the design?

Or designers will work closely with you via your preferred contact method and your design will not be complete until you are happy!

Should you have any further questions. please send us an email: 

 info@slapsta.co.uk 

Or give one of our friendly team a call:

(+44) 01332-588-321